Shop Policies

All items will be shipped via USPS standard first class. If you require signed-for delivery, please inform me prior to purchasing so that the proper postage can be calculated. 


All sales are final. Please be sure to read item descriptions carefully before purchase. Joaquina Design Studio is committed to minimizing environmental impact by using vintage, upcycled, and repurposed textiles. Slight surface irregularities are part of the character and patina of such materials and not considered as flaws. In the event that a piece is damaged during shipping, please send me an e-mail photo of the damaged product within 24 hours of receiving. I will arrange a replacement if possible, or follow up by contacting the package carrier to pursue resolution.